Salesforce
Các bài viết của Vanaxity về Salesforce, SEO, GEO và AEO.
Autonomous Campaign Management: Agentforce Marketing
Salesforce's Agentforce Marketing pushes autonomous campaign management further: agents draft the brief, assemble audiences, produce multi-channel creative, launch across email, SMS, and digital ads, and an optimization agent reallocates paid-media budget toward what performs; the honest read is that this is powerful but guardrailed, some steps recommend rather than auto-execute, and it runs within goals a human still sets.
Autonomous Marketing Agents: The Agentforce Operating Shift
Salesforce launched dedicated Agentforce marketing and commerce agents in August 2026 that create, execute, and optimize campaigns within marketer-set goals, budgets, and guardrails; the real shift is operational, marketers move from running campaigns to managing autonomous marketing agents, keeping the strategy and the limits while the agents handle throughput.
Headless 360: Salesforce as Infrastructure for AI Agents
Salesforce's Headless 360 expansion turns CRM clouds into MCP servers and 100-plus reusable Skills that authorized AI agents can discover and run, so marketing and sales agents can pull data and execute workflows without custom rebuilds, while permissions and governance still travel with each capability.